Critical digital systems yet to be implemented across Australia’s residential aged care sector: survey

MEDrefer is a member of the Aged Care Technology Consortium – a collaboration of digital health companies that have come together to connect their systems and provide solutions for residential and in-home aged care providers.

The Consortium recently undertook a nationwide survey of residential aged care providers and found a concerning lack of critical digital system implementations.


The survey conducted in June gathered responses mostly from facility managers (37%), followed by nursing directors (20%), CEOs (13%) and care managers (7%).

It found that most respondents (53%) work in a facility with a digital medication management system, while 29% said they have implemented a pain management platform. 

About 9% of respondents reported being reliant on paper records for care management; 8% said their workers have access to a digital incident management system; and only 3% said their facility has implemented a visitor management platform. 

The survey also revealed the respondents’s major workplace challenges include documentation completeness (29%), incident management (19%), shift handover and ease of administration (18%), monitoring care quality and managing escalations (16%), and compliance and auditing activities (15%).

Read more in Healthcare IT News.

Leave a Reply

Your email address will not be published. Required fields are marked *